SOUL 1 RETURNS
Every order is carefully prepared before being handed over to the shipping carrier.
Once your order has been transferred to the shipping carrier, responsibility for the shipment rests with the carrier.
DUSK is not liable for delays, loss, or damage that may occur during transit. In such cases, we recommend contacting the shipping carrier directly for assistance.
For orders delivered by a DUSK courier, responsibility remains with us until your order has been successfully delivered.
If you have any questions, our team will be happy to assist you through our available contact channels.