Return and Exchange Policy
1.No Return or Exchange
Dusk Company announces that returns or exchanges of products are not permitted after the completion of the purchase. We kindly ask customers to ensure they select the appropriate products before finalizing their purchase.
2. Exceptions
In the case of manufacturing defects, customers can contact customer service to address complaints.
3. Terms and Conditions
The company reserves the right to modify this policy at any time. Customers are advised to review this policy regularly.
Shipping Policy
Thank you for choosing our products. We would like to draw your attention to the fact that our responsibility ends once the order is delivered to the shipping company. After the shipment is delivered, the shipping company becomes responsible for the products.
We do our maximum to ensure that orders are packaged with great care. However, in the event of any delays, damage, or loss of products during the shipping process, we recommend contacting the shipping company directly to address these issues. We would like to emphasize that we are not responsible for any damages or losses that occur after the order is delivered to the shipping company.
If you have any additional inquiries, please contact us through the available communication channels.